Why Transcription? | A & C Transcription, Inc.

Why Transcription?

Monday, August 31st, 2015 | Uncategorized | No Comments

I have had several office administrators ask me why they should go with a transcription company versus in-house scribes or providers inputting data.

My answer will always be a resounding why use scribes or providers inputting info while interacting with patients? Why not go “old school” but in a new 21st century manner? I have found that all doctors hate to input data and having a scribe in the room is not the best choice either, considering patient comfort along with paying them an hourly rate, benefits, finding space for them, computer equipment, et cetera. So in my opinion outsourcing is actually the most cost effective when the numbers are crunched against all the benefits versus a set line rate with a transcription company. Also the providers do not have to learn a “new way” of doing the same thing they have done in the past. They can dictate as they previously did in a digital recorder or iPhone and upload the files as they have for many years.

The motto I live by is why fix something that is not broken.

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Testimonials

“Angela has been doing my office dictation for over 10 years. I have found her services to be excellent. The quality of the transcription has been very good indeed, and is returned in a timely fashion. And she has been very good to work with from the standpoint of my office staff. I appreciate her services and will continue to use them.”

– David B. Reath, M.D. – ASPS Member Surgeon, Knoxville, TN

“Angela has been doing my office dictation for over 10 years. I have found her services to be excellent. The quality of the transcription has been very good indeed, and is returned in a timely fashion. And she has been very good to work with from the standpoint of my office staff. I appreciate her services and will continue to use them.”

– David B. Reath, M.D. – ASPS Member Surgeon, Knoxville, TN

“My experiences with A & C Transcription, Inc. have been very positive. The work is done quickly and efficiently in the utmost professional manner. I will work with them each time that my research requires transcription. I feel most fortunate to have been introduced to this company by a colleague. I can always count on a job well done!”

– Blanche O’Bannon, Professor Educational Technology, University of Tennessee, Knoxville, TN

“I trust Angela’s HIPPA compliance and she has always been perfectly prompt and reliable for all the 12 + years we have been together.”

– Paul A. Hatcher, M.D., F.A.C.S. – Urology and Urologic Surgery, P.C. – Knoxville, TN

"A & C Transcription, Inc. has served University Eye for over a year now, providing fast turnaround and on-demand assistance with backlog dictation, while providing accurate and thorough documentation. A & C Transcription currently utilizes a Microsoft platform allowing our files and documents to be uploaded and retrieved electronically via Sharepoint while maintaining HIPPA compliance in a secure environment. We plan on continuing our relationship with A & C Transcription as a valued business partner."

- Janet Gryder, CPC, CCC - Operations Manager - University Eye Surgeons - Knoxville, TN

"Our four doctor practice has used A & C Transcription, Inc. for over 15 years. We actually switched to another company for a brief period thinking we would have better service. We promptly returned to Angie and her crew once better technology was in place because the other company could not keep up with our high volume. Angie can take care of STAT requests when necessary and she is always pleasant to work with. I highly recommend her for accurate, prompt transcription service!"

- Susan M. Weeks, PMAC - Practice Manager - Sandberg Foot Health Center, P.C. - Knoxville, TN

"I have worked with Angela for eight years and she has always been responsive, professional, quick, and a joy to work with! I highly recommend A&C Transcription!"

Laura Madden - Assistant Professor at East Carolina University - Greenville, NC

"I have only been working with A&C Transcription, Inc. for a short time now, but the professionalism, experience, and reliability of this company is invaluable. They are so incredibly easy to contact and to work with, which makes me breathe a lot easier when I'm swamped with work and know I need some help. I am so thankful for having been referred to this agency."

- Tricia Gregory, Court Reporter in Louisiana

"I was on the verge of giving up court reporting because I could not find a typist that I could depend on and do a good job for me. I truly was on the brink of giving it all up. And then by the grace of God, I found Angela and her company, A&C Transcription. She has turned my world of court reporting completely around. She is the most accurate and dependable typist I have had the pleasure of working with in years. I no longer stress over getting a job out, even if it's overnight, because I just make a phone call to Angela and the job is taken care of. I've cut my proofreading time down because she and her typists are very accurate and take the same pride in their work as I do. I highly, highly recommend A&C Transcription. She is truly, truly a professional and someone you can depend on to be there for you and do an excellent job."

-Dorthy Gros- Court Reporter at Associated Court Reporters - New Orleans, LA

"Angela and her team at A & C Transcription are an absolute blessing!! Angela is so lovely to work with, and I'm utterly impressed with her care and attention to details. A & C's professionalism is unmatched. They take the time to learn my specifications and deliver as promised, not only meeting, but exceeding my expectations. I truly could not be more pleased. Angela and A & C Transcription have enriched my life as a court reporter beyond words. In this field, it is extremely important to partner with people who are trustworthy with your work and consistent with their performance. It is such a relief to know that the work is being done...and it's being done right with A & C. Thank you a thousand times over, Angela, and God Bless!!"

Angie Russell, LCR, Tennessee

"Angela is always very accommodating. I've sprung many rush jobs on her, and she has always come through for me. I'm sure she has many clients, but she makes you feel as though you are her only one. She is very meticulous about her work product. I would highly recommend her."

Lori Sanders- Wiggins, CCR

"I am a veterinarian and have always struggled keeping up on medical records. After several years of trying medical dictation software and different transcription services, I came across A&C Transcription, Inc. Angela and her team far surpass all previous experiences. They practice what they preach in providing high quality, friendly, and reliable service. Several months ago, I was having some technical difficulties receiving transcriptions. Angela readily helped solve the problem despite the fact that it wasn't her problem. Additionally, she implemented a check system to alert me to a recurrence. Thank you A&C Transcription!"

- Eleanor Jenson - Brookside Animal Hospital - Ogden, Utah